At Minshah, we aim to deliver your luxury fashion pieces safely, securely, and on time. Please read our shipping policy carefully to understand how we process and deliver your orders.

1. Order Processing Time

• All orders are processed within [1–3 business days] (excluding weekends and holidays) after receiving your order confirmation email.

• You will receive a notification when your order has been shipped, along with tracking information.

Note: During high-volume periods (such as holidays or collection launches), processing times may be slightly longer.

2. Shipping Rates & Delivery Times

We offer the following shipping options:

Actual delivery time may vary depending on your location and shipping carrier performance.

3. Tracking Your Order

Once your order ships, you'll receive an email with a tracking number and link to track your package in real time.

If you don’t receive your tracking information within a few days, please contact our support team at [your support email].

4. Customs, Duties & Taxes (International Orders)

• International orders may be subject to customs duties, taxes, and import fees imposed by the destination country.

• These charges are not included in the purchase price or shipping fees and are the responsibility of the recipient.

• Minshah is not responsible for delays due to customs.

5. Shipping Delays

While we work with trusted carriers, delays can occasionally happen due to weather, customs processing, or other unforeseen circumstances.

Minshah is not responsible for:

• Delivery delays caused by the carrier

• Incorrect or incomplete shipping addresses

• Lost or stolen packages marked as “Delivered” by the carrier

Please ensure your shipping address is complete and accurate at the time of purchase.

6. Order Issues & Support

If your order is delayed, lost, or arrives damaged, please contact our customer service team within [7 business days] of the expected delivery date. We’ll do our best to assist you.